How It Works
Customers
Rate My Smile offers visitors a user-friendly feedback tool, allowing them to rate each employee individually. This feature not only fosters robust connections between staff and customers but also reinforces the significance of customer input, showcasing management's commitment to excellence. By emphasizing the value of customer feedback, management can effectively elevate service standards and boost employee performance, ultimately enriching the overall customer experience.
REAL METRICS
ADDED INCENTIVES
TRANSFORM EMPLOYEES
ENHANCED SERVICE
Reviews For Rewards
It's That Simple
EMPLOYEES
The ratings collected through Rate My Smile can also be utilized for employee evaluations, as they are impartial and unbiased reviews directly from customers. Employees will be aware that customers now have a convenient way to provide feedback, which alone should motivate them to deliver excellent service. Additionally, by implementing added incentives based on these ratings, you can expect a significant improvement in your staff's performance. This dual approach not only encourages employees to strive for higher standards but also helps management identify areas for further development, ultimately leading to an enhanced overall customer experience.
Incentives can be anything but are not limited to these examples:
• Employee of the Month Recognition
• Employee of the Month Recognition
• Extra Personal Time Off
• Gift Cards
• Cash Bonuses
• Gift Cards
• Cash Bonuses
Management
Management can leverage customer-provided data to craft employee rewards programs and foster enhanced customer service. Rate My Smile's monthly reporting facilitates the comparison of metrics, evaluating not only employee growth but also their influence on customers' perceptions of your business. This comprehensive approach empowers management to pinpoint areas for improvement and recognize exemplary performance, ultimately driving a positive customer experience. By aligning employee efforts with customer feedback, businesses can cultivate a culture of continuous improvement and heightened customer satisfaction.
1.
Schedule a demo with the Rate My Smile team to see what plan is best for your company.
3.
Enter Company Information
Once you have access to Rate My Smile you need to enter your company information so your employees and locations are all there and in order.
4.
Start Receiving Ratings
Sit back and watch as the ratings pour in from your customers.
5.
Analyze Analytics
Dive into your new customer reviews and sort and veiw your analytics any way that suits your company needs.